Route Change Notifications Intelligently
62% of outages stem from change issues. Ensure the right people know about every change, through the right channel, at the right time.
The Problem
62% of major IT outages stem from change and configuration issues, yet most teams still rely on tribal knowledge to determine who needs to be notified.
During outages, the notification tools themselves go down — Teams and Outlook fail when Microsoft 365 has issues, leaving teams blind.
51% of alerts that should be reviewed go uninvestigated due to overload. Blasting everyone causes fatigue; notifying too few causes blindsided teams.
How It Works
Define Directories
Organize teams, departments, and services into hierarchical directories that mirror your actual org structure.
Create Announcement
Draft a change announcement with rich text, attach it to affected directories, and set the delivery channels.
Route Automatically
The platform maps change impact to stakeholder relevance and routes notifications to the right people.
Track Delivery
Monitor who received, opened, and acknowledged each notification with full audit trail.
Built For
Change Managers
Full lifecycle visibility from request through delivery and acknowledgment.
IT Ops Leads
Real-time awareness of every change affecting your services — no more being blindsided.
Auditors
Immutable proof of who was notified, when, through which channel, and whether they acknowledged.
Ready to modernize your change management?
Get started for free or book a personalized demo.