Migration Paths
From ServiceNow
79% of ServiceNow users overspend on capabilities they never activate. citk gives you focused change intelligence without the bloat.
- Export your notification lists and distribution groups
- Map ServiceNow CIs to citk directories
- Configure SCIM provisioning for automatic user sync
- Set up webhook integration for bi-directional change events
Typical timeline: 3-5 business days
See full comparisonFrom OpsGenie
OpsGenie is sunsetting April 5, 2027. citk provides change-aware notification routing that goes beyond on-call alerting.
- Export your OpsGenie stakeholder and team lists
- Create matching directories in citk
- Configure your preferred notification channels (email, Slack, Teams)
- Route your first change announcement to validate the migration
Typical timeline: 1-2 business days
See full comparisonFrom Spreadsheets
Replace manually managed distribution lists with hierarchical directories and smart routing. Set up in minutes, not months.
- Export your spreadsheet contacts and distribution groups
- Import into citk directories using CSV upload
- Set up routing rules based on change type and impact
- Archive your spreadsheet — audit trail and proof of delivery are automatic
Typical timeline: Under 1 business day
See full comparisonFrom Email & Slack
Add tracking, accountability, and audit trails to your change notifications. Keep using Slack and email — citk makes them smarter.
- Connect your email domain and Slack workspace to citk
- Create directories that mirror your existing distribution lists
- Route your first change announcement through the platform
- Review delivery tracking and acknowledgment reports in the audit trail
Typical timeline: Under 1 business day
Get in touchReady to switch?
Start with the free tier and migrate at your own pace. We are here to help.